Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how Analytical Insider, LLC ("we", "us", or "our") collects, uses, discloses, and protects your information when you use our services and websites, including AnalyticalInsider.ai, Analyticalinsider.com, analyticalinsider.io, and analyticalfire.com (the "Services"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Health Insurance Portability and Accountability Act (HIPAA), and SOC 2 standards.

1. Information We Collect

  • Account Information: Name, email address, profile image, and authentication data when you sign up or log in.
  • Uploaded Content: Documents, data, images, and other files you upload to the platform.
  • Usage Data: Analytics on how you use the Services, including device, browser, log data, and IP address.
  • Cookies & Tracking: We use cookies and similar technologies for authentication, security, analytics, and personalization. See our Cookie Policy for details.
  • Health Data: If you upload or process health-related data, we apply additional safeguards in accordance with HIPAA.

2. How We Use Your Information

  • To provide, maintain, and improve the Services.
  • To secure your account and our platform.
  • To communicate with you about updates, features, and support.
  • To comply with legal obligations and enforce our terms.
  • To conduct analytics, research, and product development.
  • To detect, prevent, and address fraud, abuse, and security incidents.

3. Legal Bases for Processing

  • GDPR: We process your data based on your consent, to fulfill our contract with you, to comply with legal obligations, and for our legitimate interests.
  • CCPA: California residents have specific rights regarding their personal information. We do not sell your personal information.
  • HIPAA: For health data, we comply with HIPAA requirements and implement appropriate safeguards.
  • SOC 2: We adhere to SOC 2 security and privacy controls for data protection.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to operate our Services, remember your preferences, analyze usage, and personalize content. You can manage your cookie preferences in your browser settings. For more information, see our Cookie Policy.

5. Automated Decision-Making & AI Disclosures

Our Services use artificial intelligence (AI) and automated decision-making to provide analytics, recommendations, and other features. Automated decisions do not have legal or similarly significant effects on users. You may contact us if you have questions or wish to contest an automated decision.

6. How We Share Your Information

  • With trusted service providers who help us operate the Services (e.g., cloud hosting, analytics, security).
  • With law enforcement or regulators if required by law.
  • With your consent or at your direction.
  • We do not sell your personal information to third parties.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. We implement appropriate safeguards, such as Standard Contractual Clauses, to protect your data in accordance with GDPR and other applicable laws.

8. Data Security & Breach Notification

We use industry-standard security measures, including encryption, access controls, and regular audits, to protect your data. In the event of a data breach, we will notify affected users and regulators as required by law.

9. Data Retention

We retain your information as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time.

10. Your Rights

  • Access, update, or delete your personal information.
  • Object to or restrict certain processing.
  • Request data portability.
  • Opt out of marketing communications.
  • California residents: exercise CCPA rights.
  • EU/UK residents: exercise GDPR rights.
  • Request information about automated decision-making and contest decisions.

To exercise your rights, contact us at support@analyticalinsider.ai.

11. Children's Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us for removal.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at support@analyticalinsider.ai.

Analytical Insider, LLC — AnalyticalInsider.ai, Analyticalinsider.com, analyticalinsider.io, analyticalfire.com